General Terms and Conditions
IMPORTANT – PLEASE READ CAREFULLY
These Terms of Sale and Conditions of Use govern your access to, use of, and order placement through the Heali Wellness website (the “Website”). By accessing, using, or placing an order on our Website, you agree to these Terms in their entirety. If you do not agree with any part of these Terms, you are not authorized to use the Website.
1. Acceptance of Terms
Your use of the Heali Wellness website, including any sub-domains and affiliated websites, signifies your acceptance of these Terms and Conditions.
2. Privacy Policy
Our Privacy Policy, which outlines how we collect and use your personal information, is incorporated into these Terms by reference. You can review our Privacy Policy at heali-welness.com/pages/privacy-policy.
3. Website Use
By using the Website, you represent that you are at least the age of majority in your state or province of residence, and you have the legal capacity to enter into a binding contract with us.
4. User Conduct
You agree not to use the Website for any unlawful purposes or in any manner that could damage, disable, or impair the Website. This includes, but is not limited to, the following:
- Hacking or attempting to gain unauthorized access to any part of the Website.
- Posting or transmitting harmful or objectionable content.
- Violating any applicable local, state, national, or international laws.
5. Products Sold for Personal Use Only
All products purchased from Heali Wellness are intended for personal, non-commercial use only. You agree not to resell or distribute any products purchased from our Website.
6. No Medical Advice
The information provided on the Website is for informational purposes only and should not be considered medical advice. Always consult a physician before using any product or modifying your diet or exercise routine.
7. Modifications to the Website
Heali Wellness reserves the right to modify or discontinue the Website (or any part of it) at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.
8. Payment
All transactions conducted on the Website are in U.S. Dollars. By submitting payment information, you represent that you are authorized to use that payment method, and you agree to provide accurate and complete information.
9. Order Placement and Acceptance
Your electronic order confirmation does not signify our acceptance of your order. We reserve the right to accept or deny any order for any reason. If your order is canceled after payment has been processed, a full refund will be issued.
10. Shipping
Heali Wellness ships to addresses in the United States and internationally. For details regarding shipping times and costs, please refer to our Shipping Policy.
11. Money-Back Guarantee
We offer a Money-Back Guarantee on certain products. Please refer to our Returns and Refund Policy for more information on eligibility and process.
12. Disclaimer of Warranties
The Website and all products provided are offered on an “as is” and “as available” basis without warranties of any kind. We do not guarantee that the products will meet your requirements or that the Website will be uninterrupted or error-free.
13. Limitation of Liability
To the fullest extent permitted by law, Heali Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or the products purchased.
14. Dispute Resolution
Any disputes arising from or relating to these Terms or your use of the Website shall be resolved through binding arbitration in accordance with applicable laws. You waive your right to a court hearing or a jury trial.
15. Changes to Terms
Heali Wellness reserves the right to update or change these Terms at any time. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes.
16. Contact Us
If you have any questions about these Terms, please get in touch with us at:
- Email: support@heali-welness.com
- Company Name: Viva Beauty Ecom Limited
- Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R 999077